Why work for us?

We have a clear vision of what we aim to achieve on behalf of water consumers in England and Wales and are looking for talented people to help us achieve our mission.

If you want to make a difference to everyone who uses water, both now and in the future, then working at CCW could be for you.

ccw staff having a meeting in a room
Hear what our employees have to say about working at CCW.
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Consumer Relations Advisors
Closing date: 15.01.2025
  • Location: Birmingham or Cardiff
  • Salary: £23,704 - £27,087
  • Contract type: Full time
  • Hours: 37 per week
Apply as Consumer Relations Advisors

Our benefits

In addition to a competitive basic salary and learning and development programme tailored to your role, you will have access to the following benefits:

  • Civil Service Pension Scheme
  • Flexible working options
  • Bicycle Loan
  • Cycle to Work Scheme
  • Season Ticket loan (train/bus travel)
  • Free access to BHSF Connect (Employee Assistance)
  • 3 paid days off per year to complete Voluntary work
  • £65 per year contribution towards fitness/gym subscriptions
  • Free eye test every 2 years
  • Free Flu jab every year

Employee engagement at CCW

At CCW, we measure employee engagement through our annual staff survey.

In 2023, 95% of our organisation was fully or partially engaged compared to 81% in 2019. We’re still working to improve CCW, as a great place to work.

Download 2023 CCW Employee Engagement Survey results (pdf – 906 KB)