Results 10 - 18 of 43
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Non-Household Complaints report
We will be publishing our annual non-household complaints report, which gives an overview of complaints made by business customers in the water retail market in England and Wales.
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GSS consultation
We will be publishing a consultation to seek views on the Guaranteed Standards Scheme (GSS) proposals.
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CCW’s review of water companies’ 2025-30 business plansRead more about CCW’s review of water companies’ 2025-30 business plans
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Our response to the Department of Business and Trade’s Smarter Regulation consultationRead more about Our response to the Department of Business and Trade’s Smarter Regulation consultation
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CCW response to House of Lords’ call for evidence for inquiry into UK regulatorsRead more about CCW response to House of Lords’ call for evidence for inquiry into UK regulators
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Our response to smarter regulation and the regulatory landscape – a call for evidenceRead more about Our response to smarter regulation and the regulatory landscape – a call for evidence
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Data Retention Policy
Scope 1. This policy covers the data that CCW creates, receives, or maintains. 2. The effective management of the information we hold is important for a number of reasons: enables us to know exactly what information we hold and locate...
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Complaints we can’t help with
Most common issues we can’t help you with
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Our response to Ofwat’s consultation on vulnerability guidanceRead more about Our response to Ofwat’s consultation on vulnerability guidance
Results 10 - 18 of 43