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Midlands businesses invited to free workshop on new water market
Businesses across the Midlands can discover how they might benefit from the new competitive water market in England at a free workshop in Birmingham on Wednesday, March 15. The Consumer Council for Water will be supporting the Open Water opens...
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Get switched on to new water market at Bath workshop
BUSINESSES across the south west of England can discover how they might benefit from the new retail water in England at a workshop in Bath on Friday, February 24. CCWater will join the Open Water Partnership in hosting the free...
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Ofwat’s consultation on the outcomes framework for PR19
Our response to Ofwat’s consultation on how it will identify and deliver the outcomes needed from the 2019 price review
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Make sure your festive food isn’t a costly pain in the drain
Fat, oil and grease major cause of sewer blockages in Wales. 2,000 blockages a month costing £7million per year. Blockages lead to human misery and every year flood hundreds of homes. Tipping turkey fat, gravy and other leftovers down the...
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World Toilet Day reminded us why we should love our loo
Last week’s World Toilet Day highlighted why none of us in the UK should ever take for granted good sanitation. In this blog our sewer expert Steve Grebby explains why we should love our loo by taking extra care over what...
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Welsh Water still has more work to do to reduce written complaints
Wales’ biggest water company Dŵr Cymru Welsh Water has more work to do to reduce the number of written complaints from its customers, says the Consumer Council for Water (CCWater). Building on its September Complaints report, the consumer body has...
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Discover what water competition could mean for your business
In six months time all non-household customers in England will have the opportunity to switch to a different water retailer. But what could that mean for your business? Our next business customer meeting in October is the perfect place to...
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Consumer issues workshops autumn 2016
Stakeholders from the water industry and beyond gave the Consumer Council for Water some useful ideas for how we can better represent the interests of consumers during a series of workshops in September and October. We held six events across...
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Read our Annual Review 2015/16
Today we are delighted to publish our Annual Review for England and Wales 2015/16 (pdf) Over the past year CCWater has again demonstrated the importance of having a consumer body that is entirely focused on protecting and speaking up for...
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