-
Citizen’s Advice’s consultation on its draft consumer work plan
Our view on Citizens’ Advice (CA) draft Work Plan for 2018-19
Read more about Citizen’s Advice’s consultation on its draft consumer work plan -
Consumer Council for Northern Ireland’s Draft Forward Work Programme
Our response to Consumer Council for Northern Ireland’s (CCNI) Draft Forward Work Programme for 2018/19
Read more about Consumer Council for Northern Ireland’s Draft Forward Work Programme -
Don’t let your Christmas leftovers be a recipe for disaster
Pouring turkey fat and other festive leftovers down the plughole is a recipe for disaster that could make it a costly Christmas for unsuspecting households. As millions of people prepare to tuck into their Christmas dinner, the Consumer Council for...
Read more about Don’t let your Christmas leftovers be a recipe for disaster -
GUEST BLOG: Working together to wipe out sewer menace
Despite a concerted effort from water companies to spread the ‘do not flush’ message to consumers, the amount of wet wipes clogging up our sewers each year has continued to rise. But there may be better news on the horizon...
Read more about GUEST BLOG: Working together to wipe out sewer menace -
GUEST BLOG: WRAS’s Julie Spinks provides top tips to keep your drinking water safe.
Contrary to popular belief, water can become dangerous when plumbing is left in the hands of unqualified professionals who fit unsuitable products. Julie Spinks, Managing Director of the Water Regulations Advisory Scheme (WRAS) opens in new window, explains why it’s...
Read more about GUEST BLOG: WRAS’s Julie Spinks provides top tips to keep your drinking water safe. -
Watchdog working with retailers to address root causes of complaints
Retailers operating in the new water market are working closely with the Consumer Council for Water (CCWater) to tackle the root causes of a rise in complaints from businesses to the watchdog. CCWater received 559 complaints from non-household customers during...
Read more about Watchdog working with retailers to address root causes of complaints -
How does your water company measure up?
Ever wondered how your water company compares to others on price and customer service – or how it spends your hard-earned cash? The Discover Water website opens in new window has been updated with all the latest information on how...
Read more about How does your water company measure up? -
Act now to stop water bills making an April Fool of your finances
April 1 will trigger an increase in many household bills and water is no exception with the average annual water and sewerage bill set to rise by £6 across England and Wales1. That’s no laughing matter for customers who are...
Read more about Act now to stop water bills making an April Fool of your finances -
Cut your bills during Water Saving Week (March 20 to 24)
Monday (March 20) marks the launch of the third annual Water Saving Week, which is organised by Waterwise opens in new window and supported by partners including CCWater. Our water efficiency expert Ana-Maria Millan explains why saving water matters and...
Read more about Cut your bills during Water Saving Week (March 20 to 24)
We thought you might like...