-
Our strategy for 2021-24
Ending water poverty and the misery caused by sewer flooding will be among the key issues that will dominate CCW’s campaigning over the next three years. They both feature in our our Strategy for 2021-24 which sets out CCW’s mission,...
Read more about Our strategy for 2021-24 -
Our achievements
We delivered a wide range of benefits for water consumers
Read more about Our achievements -
Speaking your language
Making information accessible to all is so important. As an organisation dedicated to helping people, it’s important that CCW does the best it can to make sure everyone can access the advice and information we provide, in a way that...
Read more about Speaking your language -
Framework for water company research
We have produced a research framework to help water companies improve their approach to customer engagement at PR24. By bringing together three key elements: business planning research, ongoing research and community engagement, the framework aims to help create a more...
Read more about Framework for water company research -
Our vulnerability manifesto
Our manifesto sets out the six key outcomes we are committed to achieving with the sector to remove the barriers that prevent some consumers accessing non-financial assistance.
Read more about Our vulnerability manifesto -
Help your community thrive this Water Saving Week
It’s difficult to contemplate life without a safe and reliable supply of water, particularly when we find ourselves caught in the grip of a global health crisis. Whether it’s washing our hands or keeping ourselves hydrated, it’s easy to forget...
Read more about Help your community thrive this Water Saving Week -
Strategy and Forward Work Programme
Our Forward Work Programme sets out our key strategic priorities and campaigns for the coming year.
Read more about Strategy and Forward Work Programme -
Working together for an efficient future
Our lives and the world around us depend on water but its future depends on us making every drop count. Our Water Water Everywhere report recently revealed that average daily water use per person in England and Wales is currently 143...
Read more about Working together for an efficient future -
Ofwat consultation on Granting derogations from the regulatory ring-fencing framework
Our response to Ofwat’s consultation on derogations from it’s financial ring-fencing protections in water company licences
Read more about Ofwat consultation on Granting derogations from the regulatory ring-fencing framework
We thought you might like...