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Get Water Fit
Information on what advice and/or water saving products are available from water companies.
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Hospitality and Gift Register
Our Gifts and Hospitality registers
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Memoranda of Understanding
Documents that set out the framework for our relationship with relevant bodies.
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Governance
Information and documents setting out how the Consumer Council for Water operates.
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Board Meetings
The agendas and minutes of our Board meetings which details the discussions held and the decisions made, can be found here.
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Make a complaint
First talk to your water company or retailer If you’re not happy with the service provided by your water company or retailer, you should first follow your water company’s two stage complaint process before we can help you. Stage one:...
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Water watchdog says company is on track to deliver what customers want
THE Consumer Council for Water says Dee Valley Water has made a positive start to delivering the necessary investment its customers want at a price they find acceptable, in its five year plan for 2015 to 2020. Dee Valley Water...
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Current vacanciesRead more about Current vacancies
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Complaints to water companies fall for fifth successive year
But companies warned they face backlash if they fail to deliver value for money Customer complaints against water companies have fallen for the fifth year in a row but the Consumer Council for Water (CCWater) is warning the poor performers...
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