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Struggling households are still missing out on vital support with paying their water bill despite more help being offered by water companies, the Consumer Council for Water has revealed. The water watchdog has published a new report – Living With...

The Consumer Council for Water’s Forward Work Programmes for England & Wales and for Wales have been published. Our Forward Work Programmes are shaped by what water consumers say we should be doing to represent them. This approach has helped...

With households in Wales set to see their water bill increase from April, the Consumer Council for Water (CCWater) has some top tips to help customers tap into precious savings. Last  month it was revealed the average household water and...

Information on how customers can use less water.

The agendas and minutes of our Board meetings which details the discussions held and the decisions made, can be found here.

All water companies have today (2 Dec) submitted their plans to Ofwat, the water industry regulator, outlining their proposals for water prices and services from 2015 to 2020. The Consumer Council for Water (CCWater) has played an active role in...

The Consumer Council for Water says Dŵr Cymru Welsh Water is on track to deliver bill prices and investment for 2015 to 2020 that meet customers’ expectations. Wales’ largest water company is proposing a below inflation increase to bills each...

With winter set to turn up the heat on households’ energy usage the Consumer Council for Water has some top money saving tips to help dilute the impact on people’s budgets. October will be a difficult month for many struggling...