-
Low-income households urged not to miss out on water bill reductions
THOUSANDS of low-income households across England and Wales are being urged by the Consumer Council for Water (CCWater) not to miss out on a raft of schemes which could stop water bills from draining their finances. Eighteen out of 21...
Read more about Low-income households urged not to miss out on water bill reductions -
Public Accounts Committee report echoes CCWater concerns
The Consumer Council for Water has this morning welcomed the publication of the Public Account Committee’s report and recommendations on the economic regulation of the water industry opens in new window. Tony Smith, Chief Executive of the Consumer Council for...
Read more about Public Accounts Committee report echoes CCWater concerns -
Awareness remains biggest obstacle to affordability challenge
The scale of debt facing many water customers was brought into sharp focus last week when Ofwat revealed the industry has failed to collect £2.2 billion in unpaid water bills. Our own research reinforces the size of the problem with...
Read more about Awareness remains biggest obstacle to affordability challenge -
New research confirms water debt and affordability remain a huge challenge
New research published by Ofwat today confirms much more still needs to be done to help customers struggling to pay their water bills, according to the Consumer Council for Water (CCWater). The regulator’s Affordability and debt report opens in new window...
Read more about New research confirms water debt and affordability remain a huge challenge -
Get plugged into Big Energy Saving Week
Today marks the start of Big Energy Saving Week 2015 opens in new window (BESW15) and we’re excited to be among the organisations supporting this year’s campaign. Why? Because we are passionate about helping people save money and BESW15 gives...
Read more about Get plugged into Big Energy Saving Week -
Households urged not to let water bill savings slip down the plug hole
STRUGGLING households could be missing out on simple savings on their water bills, according to the Consumer Council for Water (CCWater). The water watchdog wants to help customers take more control of their bills by plugging into the growing number...
Read more about Households urged not to let water bill savings slip down the plug hole -
Welsh households urged not to let water bill savings slip down the plug hole
STRUGGLING households in Wales could be missing out on simple savings on their water bills, according to the Consumer Council for Water (CCWater). The water watchdog wants to help customers take more control of their bills by plugging into the...
Read more about Welsh households urged not to let water bill savings slip down the plug hole -
Wales Chair reflects on a 10-year journey to put customers at the heart of the water industry
After a decade championing the interests of water customers in Wales, Diane McCrea will bid farewell to the Consumer Council for Water on September 30. Over the past ten years as Wales Committee Chair and Vice Chair of the Board...
Read more about Wales Chair reflects on a 10-year journey to put customers at the heart of the water industry -
Thames Tideway Tunnel must deliver value for money, says water watchdog
The cost of the Thames Tideway Tunnel scheme to Thames Water’s 5.3 million waste water customers must be kept to an absolute minimum, says the Consumer Council for Water (CCWater). The water watchdog will be keeping a close eye on...
Read more about Thames Tideway Tunnel must deliver value for money, says water watchdog
