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BLOG: Pledge to save water in 2017? We’ll drink to that
It’s that time of year when lots of us agonise over our New Year resolutions. From quitting smoking to losing weight, many of us will commit to something that will often end in failure within days – or even minutes...
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Make sure your festive food isn’t a costly pain in the drain
Fat, oil and grease major cause of sewer blockages in Wales. 2,000 blockages a month costing £7million per year. Blockages lead to human misery and every year flood hundreds of homes. Tipping turkey fat, gravy and other leftovers down the...
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Make sure your festive food isn’t a costly pain in the drain
Tipping turkey fat, gravy and other leftovers down the plughole this Christmas could be a recipe for disaster, the Consumer Council for Water (CCWater) is warning households. The consumer watchdog is urging everyone to stop and think about what they...
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Metering not a silver bullet for tackling water scarcity
Can metering help encourage more consumers to consciously save water? In this article for Utility Week opens in new window, our Chief Executive Tony Smith explains by water meters will only ever provide part of the solution. How great is the...
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Water companies showcase efforts to tackle water debt
Efforts to prevent more struggling Welsh households from sinking into debt will come under the spotlight at the Consumer Council for Water’s (CCWater) Board meeting in public on Tuesday (December 6). The consumer watchdog has invited water company bosses from...
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Beneath the Surface: Customers’ Experiences of Universal Metering
CCW and Southern Water publish joint consumer research to understand customers’ experiences of Southern Water’s Universal Metering Programme (UMP). We wanted to identify what worked well for consumers in terms of communication, installation, billing and water-saving behaviour. Armed with these insights...
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New research delves beneath the surface of universal water metering
Metering has the potential to encourage households to use water more wisely if they see financial benefits and receive the right level of care and support from their water company. That’s according to jointly commissioned research by the Consumer Council...
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Plug into Big Energy Saving Week
CCWater’s water-saving expert Ana-Maria Millan explains why plugging into Big Energy Saving Week could put you on the path to lower energy and water bills. Are your energy bills making you hot under the collar? Then we’d like to really...
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Do your water charges fit the bill?
In this blog our charges expert Andy White helps customers get to grips with surface water drainage charges. When it comes to utilities it’s not just energy bills that can sometimes leave us scratching our head –water charges can be confusing too. This...
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