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Households across Wales are being urged by the Consumer Council for Water (CCWater) not to overlook ways to save money on their water bills and dilute the impact of higher inflation. The water watchdog is encouraging customers to soak up...

Today marks the start of Big Energy Saving Week 2018, a national campaign which aims to help people cut their energy bills and also highlight the broad range of financial support available to those who need it. We’re getting involved...

Cash-strapped households in Wales are being urged by the Consumer Council for Water (CCWater) to stay one step ahead of rising water bills by taking advantage of untapped financial support. With inflation levels at a six-year high, many consumers could...

Cash-strapped households are being urged by the Consumer Council for Water (CCWater) to stay one step ahead of rising water bills by taking advantage of untapped financial support. With inflation levels at a six-year high, millions of consumers could see...

Making sure that bills are affordable for low-income and financially vulnerable customers is still a key challenge for the water industry. Our Senior Policy Manager Andy White asks whether it’s time for the regulator Ofwat and the water sector as...

Never mind ghouls and ghosts – it often only takes the sight of a water bill to give someone a scare if they are struggling to make ends meet. That’s why the Consumer Council for Water (CCWater) is today reminding...

With the whirlwind of fresher’s week finally over, you’re probably now beginning to settle in to your new life as a student. Away from home, probably for the first time, that new taste of freedom is an exciting experience for...

There are few bigger issues within the water industry than affordability. Acknowledged by the industry as a whole as a key challenge, water companies have committed to delivering financial support to an additional 1 million people (equivalent to 459,000 households)...

The number of low-income households in England and Wales receiving financial help from their water company has almost doubled to more than 400,000 in the past year, according to the Consumer Council for Water (CCWater). The water watchdog has welcomed...