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Paying more than you should for water?
Many households will now be receiving their second water bill of the year, and the Consumer Council for Water is encouraging customers to take five minutes to make sure that bills for water and sewerage services are not more than...
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Consumer Council for Water Wales promotes water efficiency and savings at the National Eisteddfod in Ebbw Vale
The Consumer Council for Water Wales will be sharing a stand at this year’s National Eisteddfod in Ebbw Vale with the two other Wales leading consumer organisations Consumer Focus Wales and Consumer Direct. Representatives of the Consumer Council for Water...
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Cross subsidies and social tariffs – June 2010
This takes a small sample of people and explores their views, via a deliberative process, towards helping those on low incomes with their water bills, subsidies for certain community groups faced with increases in drainage charges due to a change...
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Is someone you know missing out on the extra services provided by Northumbrian Water?
This Consumer Rights Day (Monday 15 March 2010), the Consumer Council for Water wants to be sure that Northumbrian Water customers know about, and take advantage of the free, extra services available from their water company. Recent research by the...
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Is someone you know missing out on the extra services provided by Anglian Water?
This Consumer Rights Day (Monday 15 March 2010), the Consumer Council for Water wants to be sure that Anglian Water customers know about, and take advantage of the free, extra services available from their water company. Recent research by the...
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Is someone you know missing out on the extra services provided by Cambridge Water?
This Consumer Rights Day (Monday 15 March 2010), the Consumer Council for Water wants to be sure that Cambridge Water customers know about, and take advantage of the free, extra services available from their water company. Recent research by the...
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‘Supersize, but is it sustainable?’ asks consumer champion
The Consumer Council for Water (CCWater) has raised serious concerns about this morning’s Government decision to approve a massive £2 billion project to collect overflows from London sewers. The tunnel, to be completed by 2020, converts to just under £40...
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Rise in consumer debt calls for swift action, says local water watchdog
Figures published today show that in 2005/06 water customers in England and Wales owed £491 million of debt that was more than 12 months old, an increase of 6.5% on the £461 million in 2004-05. Given this growing problem, the...
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‘Firm and flexible’ is the way forward on reducing water debt
Water companies show signs of improvement but the industry and other agencies need to work hard to get consumer debt under control, the water champion for England and Wales said today (Friday). Figures published today by Ofwat show that in...
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