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Households across Wales given more time to trial a water meter
HOUSEHOLDS across Wales are being offered a longer trial period to test whether a water meter could save them money – a move which has received strong support from the Consumer Council for Water (CCWater). The water watchdog has welcomed...
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Struggling Dee Valley households can apply for water bill reduction
LOW-INCOME households across North East Wales and Chester are being urged by the Consumer Council for Water (CCWater) to seek support from a new scheme that could prevent water bills from draining their finances. The water watchdog says Dee Valley...
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Low-income households urged not to miss out on water bill reductions
THOUSANDS of low-income households across England and Wales are being urged by the Consumer Council for Water (CCWater) not to miss out on a raft of schemes which could stop water bills from draining their finances. Eighteen out of 21...
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Public Accounts Committee report echoes CCWater concerns
The Consumer Council for Water has this morning welcomed the publication of the Public Account Committee’s report and recommendations on the economic regulation of the water industry opens in new window. Tony Smith, Chief Executive of the Consumer Council for...
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Awareness remains biggest obstacle to affordability challenge
The scale of debt facing many water customers was brought into sharp focus last week when Ofwat revealed the industry has failed to collect £2.2 billion in unpaid water bills. Our own research reinforces the size of the problem with...
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New research confirms water debt and affordability remain a huge challenge
New research published by Ofwat today confirms much more still needs to be done to help customers struggling to pay their water bills, according to the Consumer Council for Water (CCWater). The regulator’s Affordability and debt report opens in new window...
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Get plugged into Big Energy Saving Week
Today marks the start of Big Energy Saving Week 2015 opens in new window (BESW15) and we’re excited to be among the organisations supporting this year’s campaign. Why? Because we are passionate about helping people save money and BESW15 gives...
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Households urged not to let water bill savings slip down the plug hole
STRUGGLING households could be missing out on simple savings on their water bills, according to the Consumer Council for Water (CCWater). The water watchdog wants to help customers take more control of their bills by plugging into the growing number...
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Welsh households urged not to let water bill savings slip down the plug hole
STRUGGLING households in Wales could be missing out on simple savings on their water bills, according to the Consumer Council for Water (CCWater). The water watchdog wants to help customers take more control of their bills by plugging into the...
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