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As the cost of living continues to put pressure on household bills, figures show that families in the North West of England could save around £1,270 a year if they can reduce their use of water at home. Figures from...

  Lia Moutselou – Wales Policy Lead at CCW – explains why water should be part of the conversation during Wales Climate Change Week. The other day I was reading a popular article about four things we can do to...

Waterfall is available on most podcast platforms, including iTunes and Spotify. If you have any questions or comments, please contact the show at [email protected].

You live in an area where there is likely to be a good supply of water for years to come, but that’s not to say this situation couldn’t change in the future. To help avoid your area becoming water-stressed, you...

This means that there are likely to be times when the water available is not enough to meet the needs of consumers living in your area. If we don’t all do our bit to save water, we may start to...

With soaring energy bills and other rising costs turning up the heat on household finances, it’s even more important to make sure you’re getting the help you need from your water company. It’s a utility that is often overlooked when...

The prospect of more households potentially being moved onto water meters in the future as part of compulsory metering programmes has attracted considerable media coverage over the past few days. CCW has made the following statement in response to questions...

Just 1 in 4 customers are aware water companies have assistance schemes that can reduce the bills of low-income households, says consumer watchdog CCW  The average household water and sewerage bill in England and Wales is set to rise by...

  Many parts of the UK are set to face water shortages by 2050; yet the prospect of having reduced access to water as a result of climate change can feel quite distant to customers. Our research suggests that more...