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Water watchdog launches benefits calculator to help those struggling with bills
HOUSEHOLDS in Wales struggling to afford their water bills are being urged by the Consumer Council for Water (CCWater) to use new online tools which could provide a vital boost to their finances. CCWater has teamed up with poverty relief...
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Wales Chair reflects on a 10-year journey to put customers at the heart of the water industry
After a decade championing the interests of water customers in Wales, Diane McCrea will bid farewell to the Consumer Council for Water on September 30. Over the past ten years as Wales Committee Chair and Vice Chair of the Board...
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Thames Tideway Tunnel must deliver value for money, says water watchdog
The cost of the Thames Tideway Tunnel scheme to Thames Water’s 5.3 million waste water customers must be kept to an absolute minimum, says the Consumer Council for Water (CCWater). The water watchdog will be keeping a close eye on...
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CCWater publishes Wales Annual Review for 2014/15
We are delighted to announce the publication of our Wales Committee Annual Review for 2014/15 (pdf) The review sets out what we have achieved for customers during a challenging 12 months, dominated by the conclusion of the 2014 Price Review which...
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We are the champions: new team ready to work for water customers in western England
A NEW team of consumer advocates is ready for the challenge of championing the interests of water customers in western England. The Consumer Council for Water (CCWater) has appointed four new local consumer advocates to work closely with the region’s...
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We are the champions: new team ready to work for water customers in Northern England
A NEW team of consumer advocates is ready for the challenge of championing the interests of water customers in northern England. The Consumer Council for Water (CCWater) has appointed three new local consumer advocates to work closely with the region’s...
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We are the champions: new team ready to work for water customers in London and the South East
A NEW team of consumer advocates is ready for the challenge of championing the interests of water customers in London and the South East. The Consumer Council for Water (CCWater) has appointed six local consumer advocates to work closely with...
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We are the champions: new team ready to work for water customers in Central and Eastern England
A NEW team of consumer advocates is ready for the challenge of championing the interests of water customers in Central and Eastern England. The Consumer Council for Water (CCWater) has appointed four local consumer advocates to work closely with the...
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Water watchdog wants to hear from consumers at its next meeting in Wrexham
EFFORTS to tackle sewer flooding and water discoloration issues, as well as the process of setting water prices for the next five years, will come under the spotlight at the next Welsh Committee meeting of the Consumer Council for Water...
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