Affordability Review – one year on

Our review of water affordability has sparked a wave of action over the past year to improve the support for people who struggle to afford their water bills. Governments, water companies, Water UK and Ofwat have enthusiastically taken on the challenge of delivering changes that will help ease the pressure on millions of households.

• 6 out of 10 of the review’s key recommendations have been fully or largely implemented
• 24 out of 40 actions have been fully or largely implemented. A further 14 are on the path to completion