13 September 2022| Birmingham Conference & Events Centre

The Consumer Council for Water is proud to be supporting the Utility Week Consumer Vulnerability & Debt Conference 2022.

The event brings together utility leaders to solve the debt and vulnerability challenge against the backdrop of a cost-of-living crisis and era of uncertainty never seen before. This important event will help industry to navigate constantly evolving times, adapt to new vulnerability trends, and harness the power of consumer insight and engagement to support the most vulnerable.

It will bring together utilities and their partners to drive truly collaborative strategies, innovate through personalisation, data and digitalisation, and consider new ways of working to serve and protect the customers most in need of help.

Only here can you:

  • GAIN INSIGHT into how the regulators are responding to the cost-of-living crisis
  • LEARN how the UK’s utilities are uniting with stakeholders to support the most vulnerable
  • HEAR the latest on data-sharing opportunities and maximising digital

Speakers include representatives from CCW, Anglian Water, Cadent Gas, Thames Water, Octopus Energy, Ofgem, Citizen’s Advice, NEA, Scope and many more.

Discover the full agenda, speaker line-up and book your place