Why is my water bill high?
Getting a bill that is unexpectedly high can be very stressful. Your water bill might go up for various reasons, and some of the most common ones are:
- More people than usual staying in your home
- New appliances that use more water, such as a power shower or garden sprinkler
- Your previous bill being based on estimates rather than a meter reading
- Leaks on pipes, toilets, taps or other appliances
- Home renovations that use more water
To check if you have a leak, you can follow these steps:
- Turn off all taps and appliances that use water
- Take a picture or write down the reading on your water meter
- Wait a few hours and take another meter reading
- If the second reading is higher than the first and you’re certain no water has been used, you may have a leak
- If you can’t carry out these checks or would like to discuss it further, you should contact your water company for help.