If you’ve requested a water meter under the free meter option scheme but your water company can’t install one in your home, they must offer you an assessed charge.

This charge is based on the average bills paid by metered customers and is designed to better reflect your water usage. Different water companies may refer to it by various names, such as:

  • Assessed Volume Charge (AVC)
  • Assessed Measured Charge (AMC)
  • Average Household Charge
  • Assessed Household Charge
  • Assessed Charge (AC)

Water companies calculate assessed charges differently, but all must offer a specific rate for single-occupier households.