Reviews taken from Trustpilot
The consumer relations advisor was so helpful with constant updates on how the issue was progressing. He managed to resolve a complaint that had been ongoing for 18 months with a brilliant outcome that I had not been able to achieve.
I have always been very supportive of CCW. I feel that they do their best but are fighting my water company, who are being unhelpful and aggressive.
This review demonstrates the great work by CCW in representing an individual against a huge organisation in an unregulated sector. It’s like a David and Goliath scenario, Well done to both [Advisor’s name] and CCW, we customers need you.
I would highly recommend the CCW to anyone taking on the water companies because, though they can’t compel companies now, I hope they soon will be, to allow court time to be relieved of this burden.