What if my water company can’t install a water meter?

Categories: Metering

If you ask your water company to fit a meter under the free meter option scheme, their contractor will usually visit your home to see if a meter can be fitted.

If it would be difficult or too expensive to do so, the company can refuse. This might be because:

  • the property is on a joint supply that needs to be separated
  • they would have to fit additional meters because there is more than one supply to the property
  • plumbing alterations are needed so that a meter can be fitted

You may be eligible to pay an assessed charge as an alternative – the company should let you know about this.

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