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Dates of research fieldwork
At CCW, we carry out research into consumers’ views and preferences for their water and sewerage services. This means that, at any one time, there may be fieldwork underway, for a consumer survey. The following is a list of current fieldwork:
May – June 2025
Annual research tracking customers’ views and preferences
May – July 2025
A joint project with Ofwat, to understand and monitor the experiences and views of customers in the business retail market, and the extent to which the market may be delivering benefits or not.