alt=""

Water companies’ performance on everything from customer satisfaction with service and complaint handling to sewer flooding and leakage can now be compared in CCW’s latest Water Mark assessment.

Water Mark makes it easy for customers to access information about their water company’s performance across a broad range of measures, which also includes households’ views on the affordability and fairness of their bills, satisfaction with value for money and awareness of additional support services offered by suppliers.

It’s the third year CCW has published its annual grading of water companies.

Read the latest results