Uncharted Waters: Non-household customers’ expectations for competition in the water industry
![Uncharted Waters: Non-household customers’ expectations for competition in the water industry](https://www.ccw.org.uk/app/uploads/2014/06/Untitled.jpg)
Ahead of the water and sewerage retail market opening for all non-household customers in England from April 2017, the Consumer Council for Water commissioned Accent to research non-household customers’ views on options for various elements of the market arrangements and how those arrangements could be designed so the market is shaped to meet their needs.