Since 2005, we have helped thousands of consumers resolve complaints against their water company or retailer. All of our work is informed by extensive research, which we use to champion the interests of consumers and influence water companies, governments and regulators.
If you’re a household or business water consumer in England or Wales, we’re here to fight your corner. We’re here to provide free advice and support, answer your questions and take up unresolved complaints with your water company or retailer.
In this section
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Our values
Our values define what we stand for as an organisationOur values -
Our team
Find out more about who our key people are at CCWOur team -
Current vacancies
See our latest job vacancies and apply to work for usCurrent vacancies -
Equality, diversity and inclusion
We want everyone to feel comfortable and valued.Equality, Diversity and Inclusion -
Governance
We publish extensive information about what we do and how we operate.See how we're governed -
Welsh Language
Our commitment to the Welsh Language.Welsh Language commitments
