We are the independent voice for water consumers in England and Wales
We help consumers resolve complaints against their water company or retailer, while providing free advice and support. We champion the interests of consumers and influence water companies, governments and regulators.
If you’re a household or business water consumer in England or Wales, we’re here to fight your corner.
Keeping you informed
Keep up to date with the latest from us, including news, publications and events…
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News, Press release2 in 5 households say they will find it difficult to afford water bill increases6 Nov 2024 -
Affordability and Vulnerability, Business customers, Our researchNon-Household service expectations and views on Draft Determinations -
NewsMike Keil appointed CCW’s permanent Chief Executive7 Oct 2024